Last updated: June 2026 | Applies to all pak65 account holders and website visitors
This Privacy Policy ("Policy") describes how pak65 ("pak65", "we", "us", or "our") collects, uses, stores, and discloses personal information obtained from individuals ("you", "your") who access or use the pak65 website at https://pak65.app, our mobile platform, and all associated services (collectively, the "Platform").
pak65 is committed to protecting the privacy of its users and to handling personal information responsibly and in accordance with applicable data protection principles. By registering an account on pak65 or continuing to use our Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal information as described herein.
This Policy should be read alongside the pak65 Terms & Conditions, which govern your use of the Platform. Capitalised terms not defined in this Policy carry the meanings assigned to them in the Terms & Conditions.
pak65 collects personal information through multiple channels in the course of operating the Platform. The categories of personal data we collect include:
2.1 Registration & Identity Datapak65 uses personal information for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity data, mobile number, date of birth |
| Age and identity verification (KYC) | CNIC, date of birth, identity documents |
| Processing deposits and withdrawals | Financial and transaction data |
| Providing betting and casino services | Account data, transaction history, game data |
| Fraud prevention and AML compliance | Identity, financial, and usage data |
| Responsible gaming monitoring | Transaction history, session data, self-exclusion records |
| Customer support | Identity data, communications data, account history |
| Platform improvement and analytics | Technical and usage data (anonymised where possible) |
| Marketing communications (opted-in only) | Contact details, betting preferences |
| Legal and regulatory compliance | All categories as required by applicable law |
pak65 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
pak65 processes your personal data on the following legal bases:
pak65 does not sell your personal data to third parties. We share personal data only in the following circumstances:
All third parties with whom pak65 shares personal data are required to handle that data in a manner consistent with this Policy and applicable data protection law.
pak65 may transfer personal data to servers and service providers located outside Pakistan in connection with the operation of our Platform. Where such transfers occur, pak65 implements appropriate safeguards to ensure your data receives an adequate level of protection, including contractual data protection clauses with data processors and sub-processors. If you have questions about international data transfers applicable to your account, contact pak65 at the address listed in Section 13.
pak65 retains personal data for as long as necessary to fulfil the purposes described in this Policy and to comply with applicable legal and regulatory requirements. Specific retention periods include:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised.
pak65 uses cookies and similar tracking technologies on its Platform. These include:
You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will affect your ability to use the pak65 Platform. Analytics and marketing cookies can be disabled without affecting core Platform functionality.
Subject to applicable law, you have the following rights in relation to your personal data held by pak65:
To exercise any of these rights, contact pak65 using the details in Section 13. pak65 will respond within a reasonable period and in any event within thirty (30) days of receipt of a valid request. Identity verification will be required before personal data is disclosed or amended in response to a rights request.
pak65 implements technical and organisational security measures appropriate to the sensitivity of the personal data we process. These include encrypted data transmission, access controls, session management, and secure storage of KYC documentation. However, no online platform can guarantee absolute security, and you also play an important role in protecting your account.
You are responsible for keeping your pak65 login credentials confidential. Use a strong, unique password. Enable two-factor authentication where available. Do not share your credentials with any third party. If you suspect unauthorised access to your pak65 account, notify our support team immediately so that your account can be secured. pak65 will never ask for your full password via email, chat, or telephone.
The pak65 Platform is strictly for adults aged 18 and over. pak65 does not knowingly collect personal data from individuals under the age of 18. Age verification is conducted as part of the account registration and KYC process. If pak65 becomes aware that personal data has been collected from a minor, the account will be immediately closed, data will be deleted or anonymised, and any funds will be handled in accordance with applicable regulatory requirements. If you believe a minor has registered on pak65, contact us immediately at the details provided in Section 13.
pak65 may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable law. The date of the most recent revision is displayed at the top of this page. Material changes will be communicated to registered account holders via the contact details on file. Continued use of the pak65 Platform following notification of a material change constitutes acceptance of the updated Policy. We encourage you to review this Policy periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or the way pak65 handles your personal data, please contact our Data Protection team. We will acknowledge your query promptly and aim to provide a substantive response within 30 days.
Contact: [email protected]
Please include your registered mobile number and a brief description of your query so that we can direct it to the right team and respond efficiently.
pak65 uses encrypted connections, secure data storage, and access controls to protect your personal information. KYC documents are stored securely and accessed only by authorised personnel.
You have the right to access, correct, or request deletion of your pak65 personal data. Contact our support team to exercise your data rights at any time.
pak65 does not sell your personal information to third parties. Data is shared only with service providers and regulators as described in this Policy, under strict contractual conditions.
JazzCash and Easypaisa transaction data is handled securely. pak65 retains only the minimum payment information necessary for account management and withdrawal processing.
pak65 collects CNIC data to verify your identity and age. This is a legal requirement for online betting platforms and protects both players and the integrity of the platform.
pak65 only sends promotional communications if you have opted in. You can withdraw marketing consent at any time through your account settings or by contacting support.
pak65 handles your data responsibly so you can focus on what matters — cricket betting, PSL odds, live casino, and slots in PKR. 18+ only. Gamble responsibly.
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